Insight on Coaching

Successful Technology Implementations

Season 3, Episode 2 - Air Date: March 19th, 2007

Audio File - Length 54:10, File Size - 12.4 MB

Your company has invested millions of dollars in a major enterprise application. Your technology professionals have spent months or years preparing for the launch.

This program discusses how coaching can ensure a successful implementation and – yes – a positive experience for your workforce.

You’ll learn how professional coaching can help management teams plan all aspects of an implementation, anticipate obstacles and remove barriers, communicate benefits of change, and stage the actual launch.

Guests

• Majid Abai, President/CEO, Seena Technology Corporation
• Susan Alvey, Organizational and Leadership Development Coach
• Dr. Jeremy S. Lurey, Founder and Principal, Plus Delta Consulting, LLC 

Summary

Over the past ten years, scores of Fortune 1000 organizations have felt the pain associated with introducing a new technology in their organizations. From ERP to CRM, these applications
have streamlined data and processes for companies, but have certainly taken a toll as well.

Executive sponsors aren’t always involved as they need to be, and a significant number of individuals within most organizations are resistant to these new applications. Our experts discuss how coaching can help.

Topics covered range from recommendations on how coaches can partner with executives, stakeholders, and project managers throughout an implementation, to the competencies
required to successfully manage the change resulting from the introduction of a new application.

Highlights of the show include:

• The phases that occur during a technology rollout.
• The impact of a new technology on the organization, its processes, and its people.
• How to minimize resistance during a technology rollout.
• The importance of involving executives in the process up-front, and educating them on considerations and risks.
• How coaching can help align business and IT organizations within a company.
• The importance of building relationships and managing expectations. 

This podcast is part of the Insight on Coaching series. For additional information, visit the Insight on Coaching Home Page.